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Privacy policy

1. General Terms

By placing an order on this website, you agree to be bound by the following Terms of Sale. These terms apply to all orders, purchases, and transactions made through our website. If you do not agree with any of these terms, you are advised not to place an order. These Terms of Sale are subject to change at any time without notice. It is your responsibility to review these terms regularly for updates or changes.


2. Eligibility to Purchase

To be eligible to purchase products from our website, you must be at least 18 years of age or have obtained legal consent from a parent or guardian. You must provide valid payment information, including a full name, address, phone number, and payment details. By submitting this information, you warrant that the information provided is accurate, complete, and up to date.


3. Product Descriptions

We strive to provide accurate descriptions and photography of all products listed on our website. However, errors in descriptions, images, or prices may occur. In such cases, we reserve the right to correct any inaccuracies and cancel any orders that were placed for a product listed at an incorrect price or description. If your order is cancelled, we will contact you for confirmation before proceeding with the correction. Product packaging may vary from what is shown in the product images on our website.


4. Order Acceptance

Once you place an order, we will send you an acknowledgment via email. However, this acknowledgment does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

If your order is cancelled after your payment is processed, we will privacy the full amount paid.


5. Payment Terms

All prices listed on our website are in (currency) and are inclusive of any applicable sales taxes, unless stated otherwise. Payments must be made through the payment options provided on the website. You authorize us to charge your payment method at the time the order is placed. If the payment method is declined or unauthorized, we cannot process the order.


6. Shipping and Delivery

We ship orders via providers, which are detailed on our Shipping Policy page. Estimated delivery times are provided for your convenience but do not guarantee exact delivery times. We are not responsible for delays in shipping or issues arising in delivery due to circumstances beyond our control or force majeure circumstances. Shipping costs, if applicable, will be added to the total purchase price at the time of checkout.


7. Risk of Loss

All items purchased from our website are made under a shipment contract. This means that the risk of loss and title for the items pass to you upon delivery to the carrier. We are not responsible for any damage or loss that occurs during shipping. However, we may assist you in resolving such issues on a case-by-case basis depending on the situation.


8. Returns and privacies

Our returns are governed by our Return Policy page. Please review this policy carefully before making a purchase. You must return the original packaging of the items within the time frame specified in the return policy. We reserve the right to refuse returns for items that have been used or damaged. We reserve the right to charge restocking fees, where applicable, for returned products. We reserve the right to charge for shipping if the original shipping was included but non-privacy able.


9. Disclaimers

Unless otherwise stated, all products are sold as is without any warranty, whether express or implied. We make no representation or warranties of any kind concerning the quality, safety, or legality of any of the products listed on our website. We are not responsible for damages or injuries arising from the use or misuse of the products sold.


10. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any damages, losses, or injuries arising from the use of our website or the purchase of products from our website. This includes indirect, incidental, punitive, and consequential damages.


11. Privacy

We take your privacy seriously and will only use your personal information in accordance with our Privacy Policy. By using our website and placing an order, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. Please review our Privacy Policy carefully to understand how we protect your information.


12. Force Majeure

We are not responsible for any failure or delay in fulfilling our obligations under these Terms of Sale if such failure or delay is caused by circumstances beyond our reasonable control. These circumstances may include, but are not limited to, acts of God, war, terrorism, strikes, pandemics, natural disasters, and other events beyond our control.


13.Governing Law

These Terms of Sale are governed by and construed in accordance with the laws of [country/state]. Any disputes arising out of or relating to these terms, or any transaction conducted on our website, will be resolved in the courts of [jurisdiction]. By using our website, you agree to submit to the exclusive jurisdiction of these courts.


14. Entire Agreement

These Terms of Sale, along with our Privacy Policy and other relevant terms, constitute the entire agreement between you and us regarding your purchase of products from our website. No other oral or written agreements, promises, or understandings shall be valid unless expressly agreed upon in writing by us.


15. Contact Us

If you have any questions or concerns regarding these Terms of Sale or your order, please feel free to contact our customer support team at info@a2zdrinks.com. We are here to help and will do our best to resolve any issues you may have.


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